What is a key function of an independent agent in the insurance industry?

The key function of an independent agent in the insurance industry is to retain control of client policy records. Independent agents operate independently of any single insurance company, which allows them to represent multiple insurers and offer a variety of products to clients. This flexibility means they can cater to the unique needs of each client, recommending the most suitable policies from different companies.

By managing client policy records, independent agents provide personalized service, keeping detailed information about each client’s coverage needs, policy terms, and changes over time. This allows them to maintain strong client relationships and offer informed advice when it comes to renewing policies or making changes based on the clients' evolving situations. This role reinforces the idea of independence and the agent's commitment to acting in the best interest of the client rather than being tied strictly to the offerings of one insurance provider.

Other options describe functions that do not accurately reflect the role of independent agents in the insurance landscape, emphasizing the distinctiveness of their operations in comparison to exclusive agents tied to a single insurer.